Q. I think I should have access to this article online, but the website is asking me to pay for it. How can I get the article?

First off, if you are affiliated with the University of Maryland, College Park, please know that you do not have to pay for any articles we do not own.
If you are off-campus, the website may not recognize you as a UMD student or faculty/staff member. 

1. The first thing you can do is try using the reload button, which, when you have on your toolbar, will bring you through the proxy.
Please see the reload instructions.

2.  Jot down the article’s citation information (title, author, year, journal, etc.), or copy and paste it into WorldCat or Citation Finder. When you click on a full-text link, you will be asked to log in with your directory ID and password.

If WorldCat or Citation Finder indicates that the full text is available online, but when you click the link you do not access the full article, something may be wrong with our system.  You can then report the problem.  If you enter contact information, you will be notified when the problem is resolved.

If the online article is not available, you can check to see if we have a print copy of the journal in the library.  If you are a student, staff, or faculty member, you can request a scanned copy of an article we have in hard copy through Interlibrary Loan (ILL)

Or, if we do not have the journal in print, you can request a copy of the article through Interlibrary Loan (ILL).