Q. I received an overdue notice, but I do not see this item in my library account. Can you help me?

Hello,

There are two accounts in which you may have materials checked out: 

(1)  My Account where books borrowed from libraries at the University of Maryland College Park (UMCP) and affiliated institutions (USMAI) are checked out.

(2)  ILL Services Account – where items borrowed from other libraries via interlibrary loan are checked out.

Please log in and check both online accounts!   

Still don't see the item in either account?

• If the overdue notice is for a UMCP or USMAI item, please complete the Billing Inquiry Form.  A library staff member will then contact you to resolve the matter.    
• If the overdue notice is for an interlibrary loan item, please email docdel@umd.edu to resolve the matter. 

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