Answered By: Hilary Thompson
Last Updated: Jul 25, 2016     Views: 2575

Hello. As your request moves through our system, its status (which you can see in your ILL Services Account), changes accordingly.  You'll find explanations of many of the more common statuses below.  Don't see the status you're looking for?  Let us know

For Interlibrary Loan:

Request Received

Your request has been submitted and is awaiting processing

Request in Progress

We are working on identifying potential suppliers for this request. 

Request Requires Special Processing

This request requires additional work on our part, which may increase the time needed to fulfill it. 

Request Requires Response

ILL staff are working to process your request, but require some information from you before proceeding. Please check your email notifications and respond to docdel@umd.edu.

Request Sent to Other Libraries  

ILL staff at UMD have processed your request, sending it to potential lending libraries. A request may remain in this status for up to 12 weeks while the other libraries consider this request.    

In Transit to Pickup Location

Your item has been processed and strapped by ILL staff and is currently en route to your selected pickup location.

Available for Pickup 

Your item is ready for pick-up at your selected pickup location, where it will remain until its due date. 

Checked Out to You 

You have this item! 

Renewal Approved

Your renewal request has been approved, and you will soon receive an email with your new due date.

Renewal Denied 

Your renewal request has been denied. Please return this item by its original due date. If the original due date has passed, please bring the item back as quickly as possible.

LIBRARY USE ONLY 

The library who loaned us this material requires that this item stay within the library. All "Library Use Only" items must be used at McKeldin Library. 

Available for Download 

Your article is now available for download from your ILL Services Account. Articles are only available for download for two weeks.  

Available on Course Reserves This item is available through Course Reserves and therefore cannot be requested through ILL.  

Request Finished

Your item has been returned to the lending library, or your period for downloading your article has passed.     

Request Cancelled  This request has been cancelled by ILL staff, and you should have received an email detailing the reason why. You can also see recent notifications in your ILL Services Account. If the request was cancelled because your "Date Needed By" has passed, you may resubmit the request with a new date.

Patron Billed 

This item has either been lost or damaged, you are being billed for its replacement.

For Scan & Deliver:

Request Received

Your request has been submitted and is awaiting processing

Request in Progress

We are in the process of locating, retrieving, and scanning your requested material.

Available for Download

Your article should now be available for download from your ILL Services Account. Articles are only available for download for two weeks. 

Request Finished

Your period for downloading your article has passed. 

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